BCL Legal Recruitment
0845 241 0933

Claims Supervisor

Apply for this vacancy
Location:
Leeds and West Yorkshire
Salary:
£20,000.00 - 23,000.00
Sector:
Private Practice
Posted:
Contract Type:
Permanent role
Reference Number:
JLE/64473/JLE

Description

Claims Supervisor , Huddersfield

- Huddersfield based office close to the train station
- Full time permanent
- 10am-6.30pm Mon-Thurs, 9.45am-6pm Friday (37.5 hours per week)
- Additional overtime available

The Role:

- Responding to client enquiries within the claims team
- Reporting directly to the Claims Team Leader and Assistant Claims Team Leader
- Providing excellent client telephone service
- Consistently exceeding call performance targets and departmental KPIs
- Consistently exceeding call conversion targets
- Applying assessment skills to leads to ensure appropriate consideration is given to the relevant issues applicable to identify an "accepted" case in each area of law

Requirements:

Essential:
- Currently working in the legal services industry
- You will have an in depth knowledge of the claims industry and personal injury in particular
- You will be able to demonstrate a background of call handling experience and ideally mentoring other team members
- You will be a confident decision maker capable of correctly handling all enquiries including complex matters

Desirable:
- Familiar with the role and regulations of a Claims Management Company
- Leadership skills and management experience

Benefits:

- Salary of up to £23,000 plus monthly bonus scheme
- Bonus potential of circa £4k per annum based on performance
- Additional benefits package

If you're interested in this role, please apply now or forward an up-to-date copy of your CV, or call us.
If this job isn't quite right, please contact us for a confidential discussion on your career.

For a full list of jobs you can also visit the BCL job search page.
BCL Legal is an equal opportunities employer.

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