BCL Legal Recruitment
0845 241 0933

Claims Advisor

Apply for this vacancy
Location:
Leeds and West Yorkshire
Salary:
£17,500.00
Sector:
Private Practice
Posted:
Contract Type:
Permanent role
Reference Number:
JLE/64474/JLE

Description

Claims Advisor , Huddersfield

- Huddersfield based office close to the train station
- Full time permanent
- 10am-6.30pm Mon-Thurs, 9.45am-6pm Friday (37.5 hours per week)
- Additional overtime available

The Role:

- Responding to client enquiries within the claims team
- Providing excellent client telephone service - this is a telephone based role
- Consistently exceeding call performance targets and departmental KPIs
- Consistently exceeding call conversion targets
- Applying assessment skills to leads

Requirements:

- You will have a minimum of 5 GCSEs (grade A-C) to include Maths and English
- You will have a law degree (desirable - not essential)
- You will have a proven track record in a a client facing role within either the claims / legal service industry, a customer services position (preferably telephone based)
- You will be familiar with dealing with a high volume of incoming enquiries in a professional / financial services environment
- You will possess excellent customer service skills
- You will have strong listening and communication skills
- You will be confident and proactive in your approach
- You will possess strong time management skills
- You will be able to work well under pressure and meet targets and deadlines consistently
- You will have solid IT skills

Benefits:

- Salary of £17,500 plus monthly bonus scheme
- Bonus potential of circa £4k per annum based on performance
- Additional benefits package

If you're interested in this role, please apply now or forward an up-to-date copy of your CV, or call us.
If this job isn't quite right, please contact us for a confidential discussion on your career.

For a full list of jobs you can also visit the BCL job search page.
BCL Legal is an equal opportunities employer.

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