BCL Legal Recruitment
0845 241 0933

RTA Team Leader / Manager

Bristol Avon and Somerset
£27,000.00 - 36,000.00
Private Practice
Contract Type:
Permanent role
Reference Number:


RTA Team Leader / Manager , Leeds

A well known insurer is currently recruiting for several experienced Pre-Litigation and Stage 3 Team Leaders with strong management experience to join the Leeds team on a permanent basis.

The Role:

- Leeds based
- Full time: Monday- Friday 9am-5pm
- Pre-Litigation and Stage 3 Litigation Team Leader
- Purely a people managerial role
- The team you will be managing undertakes a caseload of fast track claims RTA claims

Role Responsibilities:

- You will provide operational and people leadership
- You will maximise team engagement and performance via excellent communication
- You will optimise the utilisation of resources and caseload allocation to deliver the best possible customer experience
- Working in line with financial and operational targets, driving the team to achieve set KPIs
- Resource planning and management - recruitment, absence and talent management
- Training and development - coaching and completing regular employee 121s and reviewing performance in line with set performance frame work
- Working alongside other team leaders to manage work load and maximise productivity
- Taking accountability for the customer journey and driving a customer-focused culture
- You will continually look to improve set processes and drive change where necessary


- You will have experience of working within a relevant legal services environment
- You will be an experienced team manager, strong technical ability is also an advantage
- You will have proven experience delivering the role responsibilities as detailed above


- Salary up to £36,000 dependent on your level of experience
- Highly competitive Pension scheme
- Strong holiday entitlement at 25 days plus Bank Holidays increasing to 28 days with service
- Private medical insurance
- Host of additional benefits and perks that you can tailor to suit you to include friend and family discounts
- Good work life balance

If you're interested in this role, please apply now or forward an up-to-date copy of your CV, or call us.
If this job isn't quite right, please contact us for a confidential discussion on your career.

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BCL Legal is an equal opportunities employer.

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