BCL Legal Recruitment
0845 241 0933

RTA Team Leader / Manager

Apply for this vacancy
Location:
Bristol Avon and Somerset
Salary:
£27,000.00 - 36,000.00
Sector:
Private Practice
Posted:
Contract Type:
Permanent role
Reference Number:
JLE/65320

Description

RTA Team Leader / Manager , Leeds

A well known insurer is currently recruiting for several experienced Pre-Litigation and Stage 3 Team Leaders with strong management experience to join the Leeds team on a permanent basis.

The Role:

- Leeds based
- Full time: Monday- Friday 9am-5pm
- Pre-Litigation and Stage 3 Litigation Team Leader
- Purely a people managerial role
- The team you will be managing undertakes a caseload of fast track claims RTA claims

Role Responsibilities:

- You will provide operational and people leadership
- You will maximise team engagement and performance via excellent communication
- You will optimise the utilisation of resources and caseload allocation to deliver the best possible customer experience
- Working in line with financial and operational targets, driving the team to achieve set KPIs
- Resource planning and management - recruitment, absence and talent management
- Training and development - coaching and completing regular employee 121s and reviewing performance in line with set performance frame work
- Working alongside other team leaders to manage work load and maximise productivity
- Taking accountability for the customer journey and driving a customer-focused culture
- You will continually look to improve set processes and drive change where necessary

Requirements:

- You will have experience of working within a relevant legal services environment
- You will be an experienced team manager, strong technical ability is also an advantage
- You will have proven experience delivering the role responsibilities as detailed above

Benefits:

- Salary up to £36,000 dependent on your level of experience
- Highly competitive Pension scheme
- Strong holiday entitlement at 25 days plus Bank Holidays increasing to 28 days with service
- Private medical insurance
- Host of additional benefits and perks that you can tailor to suit you to include friend and family discounts
- Good work life balance

If you're interested in this role, please apply now or forward an up-to-date copy of your CV, or call us.
If this job isn't quite right, please contact us for a confidential discussion on your career.

For a full list of jobs you can also visit the BCL job search page.
BCL Legal is an equal opportunities employer.

Well connected, thoroughly trusted

Muckle LLP
Anthony Collins Solicitors
National Grid
DWF
Freeths
Kennedys
Wolseley
Jet2
Hileys
Autoglass
University of Salford
Sky Bet