BCL Legal Recruitment
0845 241 0933

Legal Counsel - Customer Delivery

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West Midlands
In House
Contract Type:
Permanent role
Reference Number:


A FTSE 100 listed business is looking for a Commercial Lawyer to join it's In-house team and focus on customer delivery across the business. Our client is a leading business based in the West Midlands and is seeking a dynamic In-house lawyer to join the team. Ideally, you will be around 5-8 years PQE and have customer facing commercial experience as part of another In-house team. Taking ownership of all legal matters that impact customer facing colleagues, you will be responsible for; · Business partnering with the Customer Delivery team (splitting time between the legal team and other departments) · Advise on legal implications of customer and debt strategy, billing, care and assistance, customer contact, complaints, customer support, and credit management · Advising the business on a number of ongoing and planned transformation projects · Managing and providing legal advice to the business, including policy, data protection, property, insolvency, ADR, and litigation · Building and maintain knowledge of company policy and regulatory framework, and considering forthcoming changes in legal and regulatory requirements · Working closely with the wider In-house legal team to assist other areas of the business This is an exceptional opportunity for a commercial Lawyer who is interested in working as a commercial business partner. The business Is offering a competitive salary and benefits package, including; bonus, car allowance, above market holiday allowance, and flexible benefits.

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