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- First Response Advisor
First Response Advisor - Liverpool
A progressive litigation law firm is looking for a candidate with excellent interpersonal and organizational skills to join their First Response department.
This is a fantastic opportunity to work for a thriving firm located in Liverpool with easy and accessible transport routes.
· Capture and assess potential new claims.
· Manage our client's initial claim journey and expectations
· Proficiently investigate and assess potential new claims
· Allocate new claims to the Fee Earners and accurately manage case capacity.
· Excellent client care service skills
· Ability to demonstrate strong leadership qualities.
· Strong written and verbal communication skills
· Some experience working within the Personal Injury/Medical Negligence/Housing Disrepair sector and/or claims handling would be preferable
· Some weekend work will be required.
· Aptitude to proactively maintain and manage your own workload
· Confidence and ability to meet strict deadlines.
· Ability to work within a fast paced environment.
· Proficient in Microsoft office, particularly excel.
Added extras and benefits
· Flexible/hybrid working
· Opportunity to join a progressive and growing Liverpool based firm
BCL Legal is an equal opportunities employer.
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