Remortgage Team Leader

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Posted 30+ days ago
Contract Type:
Permanent
Salary:
£25,000 - 30,000
Area of Law:
Sector:
Private Practice
Reference Number:
RH/75760/RH
Posted:
30+ days ago
REMORTGAGE TEAM LEADER - NEWCASTLE THE FIRM - Award winning law firm with offices across Scotland and the North East - Specialist property experts - Based in Newcastle City Centre THE ROLE - An experienced Remortgage Team Leader is required for the Newcastle Remortgage team - You will be tasked with a number of managerial responsibilities to include: new instructions, reporting, complaints, compliance, team performance, support, and client onboarding - You will be responsible for managing all new instructions and managing them as per SLA standards - You will allocate work to the relevant case handlers and manage the progress of the matter from inception through to completion - You will be acting as the first point of contact for all brokers, customers and clients - You will be responsible for managing the full complaints process, including preparing formal responses where required, with the assistance of the compliance team - Your compliance responsibilities will include completing final peer checks on all matters, as well as completely month compliance checks - From a team performance perspective, you will be required to lead monthly team meetings, as well as holding month 1:1 sessions with team members in accordance with the firms Paralegal Performance guidelines THE REQUIREMENTS - The successful candidate will be an experienced Remortgage Fee Earner, ideally with experience managing a team of staff - You will have a full and comprehensive understanding of the remortgage process from start to finish - This is an operational role as well as a managerial role, so experience in both capacities is ideal THE BENEFITS - Competitive salary and benefits package - A good step up for an experienced Remortgage Fee Earner with aspirations of moving into a more managerial/operational role For more information on this Remortgage Team Leader position in Newcastle, please contact Rozie Hunter at BCL Legal. BCL Legal is an equal opportunities employer.
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Advising Consultant

Rozie Hunter
Rozie Hunter

Associate Director
North East

roziehunter@bcllegal.com

0113 323 4905 Connect on LinkedIn View bio

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Newcastle and Tyneside
£25,000 - 30,000
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