MOJ Supervisor

MOJ Team Leader- Bristol We are looking for a Non-Motor MOJ Supervisor/ team leader to join a claimant injury department based in Bristol. This would be suitable for an experienced Manger to supervise and provide technical guidance to a team of claimant personal injury case handlers whose caseloads will consist of MOJ non-motor personal injury cases. This role would be well suited to an experienced Manager looking for a new challenge, to build on their management skills and who can use their experience to assist case handlers. Duties/Responsibilities: Day to day supervision of a team of claimant personal injury case handlers Providing case planning assistance and completing supervisor reviews Answering technical queries Ensuring all SLAs and KPIs are adhered to Providing training and guidance to case handlers Carrying out 1-2-1's and appraisals for the team Complete email and post supervision for the team Skills/Competencies Required: The successful candidate will have a good knowledge of MOJ personal injury cases and experience of running claims on the MOJ portal Non-motor personal injury experience would be preferable, but not essential. Excellent organisational and written and verbal communication skills The ability to work to tight deadlines and meet targets Ability to use own initiative and work to strict deadlines n us to give their customers and members the help and advice they need BCL Legal is an equal opportunities employer. BCL Legal is an equal opportunities employer.